Policies
Click HerePlease read our policies including our Loans Policy, Social Media Policy and Privacy Notice.
Loan Policy for 70+
Find out more about Loans Policy for those over the age of 70.
Privacy Notice
Find out more about our Privacy Notice and how your personal data is used.
Social Media Policy
Find out more about our Social Media Policy.
Complaints Policy
If you ever need to log a complaint here’s how you do it.
Data Protection Policy
Find out more about how your personal data is retained.
Regulations
Find out more about regulations for community banks.
"Really happy with the service you've provided me" - Member
"Thank you very much for your service and good communication"
-Member
Opening Hours
Our phones are open Monday to Friday between 9.30am-1.00pm and we continue to monitor our emails between 9.30am to 4.00pm.
Contact Us
Phone: 0300 303 3188
Email: info@wavecb.org.uk
Face-to-face appointments at Hove Town Hall by arrangement only.
Addresses:
East Sussex, Brighton & Hove:
Tisbury Road Offices, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ
Kent, Medway and Bexley:
39-48 Marsham Street, Maidstone, Kent, ME14 1HH
Follow Us
Wave Community Bank serves members in East Sussex, Brighton & Hove, Kent, Medway and the London Borough of Bexley, plus members of Unite in the South East Region. Withdrawals over £5000 will take 5 working days to process
Wave Community Bank is a trading name of East Sussex Credit Union Ltd.Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FCA Firm no 213910
