Regulation
Click HereLike all credit unions, Wave Community Bank is regulated and you can read our policies to see how serious we are about serving our members in the best possible way.
OUR RULEBOOK
Our Rulebook is our governing document.
TREATING CUSTOMERS FAIRLY
Treating Customers fairly statement.
GDPR
General Data Protection Regulation
CRAIN
Credit Reference Agency Information notice.
ACCOUNT SECURITY
Your security is important to us.
POLICIES
Our Policies including Privacy and Data Retention.
What our members are saying:
"I would just like to say thank you for the service given to me. At the time no other bank would help me. I am now debt free and able to continue to save the money I was paying to my loan"-Member
"I would just like to say thank you for the service given to me. At the time no other bank would help me. I am now debt free and able to continue to save the money I was paying to my loan"
-Member
Opening Hours
Our phones are open Monday to Friday between 9.30am-1.00pm and we continue to monitor our emails between 9.30am to 4.00pm.
Contact Us
Phone: 0300 303 3188
Email: info@wavecb.org.uk
Face-to-face appointments at Hove Town Hall by arrangement only.
Addresses:
East Sussex, Brighton & Hove:
Tisbury Road Offices, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ
Kent, Medway and Bexley:
39-48 Marsham Street, Maidstone, Kent, ME14 1HH
Follow Us
Wave Community Bank serves members in East Sussex, Brighton & Hove, Kent, Medway and the London Borough of Bexley, plus members of Unite in the South East Region. Withdrawals over £5000 will take 5 working days to process
Wave Community Bank is a trading name of East Sussex Credit Union Ltd.Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FCA Firm no 213910
