Debt Advice
If you are struggling with your debts, please talk to a debt advisor.
Do you need help with problem debt?
If you are struggling with your debts and would like free, impartial advice you could try contacting the agencies and charities below for help.
Breathing Space Scheme
If you are thinking of entering the Breathing Space Scheme you need to do so through an FCA approved Debt Advisor.
Citizens Advice – Tel: 03444 111 444
CA offer advice services for all sorts of issues, but Debt and Money advice can be sought at their website or through your local CA office. Visit their website for general advice and local office details
Website: www.citizensadvice.org.uk
National Debtline
Tel: 0808 808 4000
The helpline that provides free confidential and independent advice on how to deal with debt problems.
Website: www.nationaldebtline.org/
MoneyHelper – impartial guidance backed by government
If you’re struggling with debt, it can be hard to know where to turn. Find national or local help in a way that’s best for you.
Use our debt advice locator (moneyhelper.org.uk)
Tel: 0800 138 7777
StepChange – Tel 0800 138 1111
Expert tailored advice and practical solutions for problem debt
Website: www.stepchange.org
Stop Loan Sharks – Tel 0300 555 222
Run by the Illegal Money Lending Team, England, the Stop Loan Sharks Project gives advice on how to spot a loan shark and support for victims through their website and app.
Website: www.stoploansharks.co.uk
Disclaimer
These links are provided as an information service to the Public and our members.
They are outside Wave Community Bank’s control.
Note: Websites are information resources and are not usually definitive statements of law.
In the event of difficulty seek advice from a Government Agency/ Independent Advice centre.
The end of Doorstep lending
If you have been affected by the closure of Provident then read more how we can help you by providing a safe and more affordable way of borrowing.
Buy Now Pay Later
Do you really know what your options are when it comes to buying now and paying later and what it means to your credit score?
There are many great reasons why people come to us
"I would just like to say thank you for the service given to me. At the time no other bank would help me. I am now debt free and able to continue to save the money I was paying to my loan"
-Member
"Just wanted to say a thank you for the support, I have a lot of respect for Wave Community Bank and the important work you do. It has already made my debts so much more manageable"
-Member
Opening Hours
Our phones are open Monday to Friday between 9.30am-1.00pm and we continue to monitor our emails between 9.30am to 4.00pm.
Contact Us
Phone: 0300 303 3188
Email: info@wavecb.org.uk
Face-to-face appointments at Hove Town Hall by arrangement only.
Addresses:
East Sussex, Brighton & Hove:
Tisbury Road Offices, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ
Kent, Medway and Bexley:
39-48 Marsham Street, Maidstone, Kent, ME14 1HH
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Wave Community Bank serves members in East Sussex, Brighton & Hove, Kent, Medway and the London Borough of Bexley, plus members of Unite in the South East Region. Withdrawals over £5000 will take 5 working days to process
Wave Community Bank is a trading name of East Sussex Credit Union Ltd.Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FCA Firm no 213910
