Engage FAQs
Read our FAQs to find out more about Engage
Engage FAQs
How do I apply for an Engage account?
Do I need to be a member of Wave Community Bank before I can have an Engage card?
Yes you need to be a member of Wave Community Bank before you can apply for an Engage account. That’s because Engage is only available to credit union members.
What if I have more questions?
The Engage website has a comprehensive list of questions and answers – visit www.engageaccount.com/support/ to find the answers to your questions.
If you have any further queries, contact Engage Customer Services by calling 0333 202 3642 or email info@engageaccount.com .
How much does Engage cost?
Opening Hours
Our phones are open Monday to Friday between 9.30am-1.00pm and we continue to monitor our emails between 9.30am to 4.00pm.
Contact Us
Phone: 0300 303 3188
Email: info@wavecb.org.uk
Face-to-face appointments at Hove Town Hall by arrangement only.
Addresses:
East Sussex, Brighton & Hove:
Tisbury Road Offices, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ
Kent, Medway and Bexley:
39-48 Marsham Street, Maidstone, Kent, ME14 1HH
Follow Us
Wave Community Bank serves members in East Sussex, Brighton & Hove, Kent, Medway and the London Borough of Bexley, plus members of Unite in the South East Region. Withdrawals over £5000 will take 5 working days to process
Wave Community Bank is a trading name of East Sussex Credit Union Ltd.Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FCA Firm no 213910
