Verification Incomplete
We Couldn’t Complete Your Verification
Here’s what you can do next
What happened?
It looks like we weren’t able to complete your verification. This can happen if:
- You chose to cancel the process
- The information provided didn’t meet the required checks
What you can do now:
You still have options to complete your application.
- Speaking with our team for alternative methods of verification. Email us loans@wavecb.org.uk or call 01273 022807
- If you believe this was an error or you cancelled by mistake, you can begin again at any time using the same link.
Why verification matters
Verification helps us keep your account secure and protect against fraud.
Thank you for your patience and understanding.
Opening Hours
Our phones are open Monday to Friday between 9.30am-1.00pm and we continue to monitor our emails between 9.30am to 4.00pm.
Contact Us
Phone: 0300 303 3188
Email: info@wavecb.org.uk
Face-to-face appointments at Hove Town Hall by arrangement only.
Addresses:
East Sussex, Brighton & Hove:
Tisbury Road Offices, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ
Kent, Medway and Bexley:
39-48 Marsham Street, Maidstone, Kent, ME14 1HH
Follow Us
Wave Community Bank serves members in East Sussex, Brighton & Hove, Kent, Medway and the London Borough of Bexley, plus members of Unite in the South East Region. Withdrawals over £5000 will take 5 working days to process
Wave Community Bank is a trading name of East Sussex Credit Union Ltd.Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FCA Firm no 213910
