What does it mean to truly empower people through finance? In Episode 9 of Making Waves, we sit down with Marlene Shiels OBE — a credit union trailblazer whose story proves just how powerful people-focused banking can be.
With 36 years in the movement and over two decades as Chief Executive of Capital Credit Union, Marlene has shaped the future of ethical finance across the UK and beyond. From grassroots beginnings to global recognition — and even a royal connection — her journey is full of passion, persistence, and purpose.
Tune in to discover:
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The moment Marlene knew credit unions could change lives — including her own.
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What she learned working closely with Queen Camilla to shine a light on community finance.
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Why she believes collaboration is key to the future of the movement.
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The personal milestone that left her mum beaming with pride.
This episode is more than a conversation — it’s a call to action. Whether you’re already a credit union member or new to the idea, Marlene’s insights will leave you inspired, informed, and ready to get involved.
🔊 Don’t miss it.
This is a story about people, purpose, and the power of financial inclusion.
🎧 Listen now on Spotify — and subscribe to Making Waves for more real stories from the heart of the credit union movement.
