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Need some help?

Helping our members to save money and prioritise their outgoings.

Many households are facing increasing pressure from rising living costs, and finding reliable support for food and essentials can be challenging. Wave Community Bank is here to help, connecting members and local residents with trusted partners, practical advice, and ethical financial solutions.

From community food support to guidance on managing household costs, we aim to provide clear, accessible information to help you build financial resilience.

A list of supporting agencies

Brighton & Hove
Brighton & Hove City Council Carer Support Page

Services provided: For adults caring for adults
Part of The Carers Centre.

Opening Times: Monday to Friday, 9am to 5pm

Phone number: 01273 295555

Website: brighton-hove.gov.uk/adult-social-care-hub/support-carers/where-get-support-carers

Brighton & Hove City Council Cost of Living

Brighton and Hove City CouncilServices provided: Brighton & Hove residents struggling with the cost of living.

Opening Times: Monday to Friday, 9am to 5pm

Phone number: 01273 295555

Website: www.brighton-hove.gov.uk/cost-living-support

Community Base

Services provided: Resources for local people

Opening Times: Mondays 10:00-16:30
Tuesdays 08:30-16:30
Wednesdays 08:30-16:30
Thursdays 08:30-16:30
Fridays 08:30-16:30

Closed weekends and bank holidays.

Phone number: 01273 234000

Website: communitybase.org

East Sussex
East Sussex County Council

Services provided: Cost of living support

east sussex county councilOpening Times: 8.30am to 5pm (4.30pm on Fridays)

Phone number: 0345 608 0190

Website: www.eastsussex.gov.uk/community/cost-of-living-support

East Sussex Community Information Service

Services provided: Community Information Services

Opening Times: the Tourist Information Centre is open Monday to Friday, 9:00 am to 5:00 pm, while various nurseries and other services such as a nursery open Monday to Friday, 7:30 am to 6:30 pm.

Phone number: 0333 344 0681

Website: www.escis.org.uk

Lewes and Eastbourne Borough Councils

Services provided: Cost of living help

lewes district council

Opening Times: 9am-5pm

Phone number:  01323 410000

Website: https://www.lewes-eastbourne.gov.uk/article/1277/Help-with-the-rising-costs-of-living

Hastings Borough Council

Services provided: Household Support Fund

hastings borough councilOpening Times: 9am-5pm (4.30pm on Firdays)

Phone number:  01424 451066

Website: www.hastings.gov.uk/benefits/hsfund

Rother District Council

Services provided: Cost of Living help

rother district councilOpening Times: 9am-4.30pm

Phone number: 01424 787000

Website: www.rother.gov.uk/benefits-grants-and-funding/cost-of-living

Wealden District Council

Services provided: Cost of Living support

wealden district councilOpening Times: 8.30am-5pm and 9am-5pm (Wednesdays and Fridays)

Phone number: 01323 443322

Website: www.wealden.gov.uk/cost-of-living-support/cost-of-living-for-residents/

Kent
Ashford Borough Council

Services provided: Cost of living help

Opening Times: 8.30am-4pm

Phone number: 01233 331111

Website: ashford.gov.uk/cost-of-living-help/

Canterbury City Council

Services provided: Cost of living help, help for families and children

Opening Times: 10am-2pm

Phone number: 01227 862518

Website: canterbury.gov.uk/benefits-and-support/help-cost-living

Dartford Borough Council

Services provided: Cost of living help, help for families and children 

Opening Times: Monday–Thursday from 8:45 am to 5:15 pm and Friday from 8:45 am to 4:45 pm

Phone number: 01322 343434

Website: www.dartford.gov.uk/support-advice-2/cost-living-support

Dover District Council

Services provided: Cost of living help, help for families and children

Opening Times: Monday – Friday 9am-4pm

Phone number: 01304 821199

Website: dover.gov.uk/Community/Cost-of-Living-Webpages/Home.aspx

Gravesham Borough Council

Services provided: Cost of living help, help for families and children 

Opening Times: Wednesday 9 am–5 pm
Thursday 9 am–5 pm
Friday 9 am–5 pm
Saturday Closed
Sunday Closed
Monday 9 am–5 pm
Tuesday 9 am–5 pm

 

Phone number: 01474 337000

Website: gravesham.gov.uk/cost-living

Kent City Council

Services provided: Cost of living help, food bank

Opening Times: Monday to Friday, 9am to 5pm

Phone number: 0300 041 4141

Website: www.kent.gov.uk/leisure-and-community/cost-of-living-support/urgent-financial-help-and-extra-support/food-or-energy-in-a-crisis/find-a-food-bank

Maidstone Borough Council

Services provided: Cost of living advice

Opening Times: Monday to Thursday from 9am to 4.30pm and Friday from 9am to 4pm

Phone number: 01622 60200

Website: https://maidstone.gov.uk/home/other-services/cost-of-living-advice

Sevenoaks District Council

Services provided: Help with the cost of living

Opening Times: Wednesday 8:45 am–5 pm
Thursday 8:45 am–5 pm
Friday 8:45 am–4:45 pm
Saturday Closed
Sunday Closed
Monday 8:45 am–5 pm
Tuesday 8:45 am–5 pm

Phone number: 01732 227000

Website: www.sevenoaks.gov.uk/homepage/97/help_with_the_cost_of_living

Swale Borough Council

Services provided: Help for Households, Pension Credit, Attendance Allowance, Southern Water

Opening Times: Wednesday 8:45 am–5 pm
Thursday 8:45 am–5 pm
Friday 8:45 am–5 pm
Saturday Closed
Sunday Closed
Monday 8:45 am–5 pm
Tuesday 8:45 am–5 pm
Suggest new hours

Phone number: 01843 577000

Website: news.swale.gov.uk/news/find-a-food-bank

 

Thanet District Council

Services provided: Help for Households, Pension Credit, Attendance Allowance, Southern Water

Opening Times: Wednesday 8:45 am–5 pm
Thursday 8:45 am–5 pm
Friday 8:45 am–5 pm
Saturday Closed
Sunday Closed
Monday 8:45 am–5 pm
Tuesday 8:45 am–5 pm
Suggest new hours

Phone number: 01843 577000

Website: news.swale.gov.uk/news/find-a-food-bank

 

Tunbridge Wells Borough Council

Services provided: Help for Households, Housing and Accomodation Supporr, Energy Bills Support, Employment Support, Health and Wellbeing Support, Debt and Money Advice

Opening Times: Monday to Friday, 9am to 5pm

Phone number: 01892 526 121

Website: tunbridgewells.gov.uk/

 

Tonbridge and Malling Borough Council

Services provided: Help paying bills
Help with food
Help with housing and heating
Help saving energy
Help for households

Opening Times: 9am to 5pm Monday to Thursday and 9am to 4.30pm Friday

Phone number: 01732 844522

Website: tmbc.gov.uk/cost-of-living

 

Other Supporting Agencies
Amaze

 

Services provided: For Parents caring for a child with a disability under 18

Opening Times: 9-5pm

Phone number: 01273 772289

Website: amazesussex.org.uk

Community Pantries

St Peter and St Paul’s Pantry

Services: A space where people can top up their food supplies – no referral needed. Fresh, frozen and long life – a mixture of donations and surplus from businesses.

Opening times:

First Wednesday of the month: 4pm to 6pm

Second Wednesday of the month: 8.30am to 10am

Third Wednesday of the month: 4pm to 6pm

Fourth and fifth Wednesday of the month: 10am to 12pm

Bognor Community Pantry

Services: The Community Pantry, a friendly space that helps to stop food waste.
Provides non-perishable and fresh produce, essentials, frozen and chilled items.
No referral necessary.

Opening Times:

Tuesday – Saturday 10am – 4pm

Website: ecoswap.org.uk

Outreach

Services provided: Homeless

Opening Times:Monday–Friday from 9:00–10:30 and 11:00–12:30, with the office open 8:30–4:3

Phone number: 0746492654

Website: changegrowlive.org/service/brighton-hove-street-outreach/info

Safe in Sussex

Services provided: Providing help and support for women affected by domestic abuse

Opening Times:9:30AM-2:30PM

Phone number: 0330 333 7416

Website: www.safeinsussex.co.uk

Step Change

Services provided: Debt management/advice

Opening Times: Monday to Friday 8am to 8pm and Saturday 9am to 2pm

Phone number: 0800 138 1111

Website: stepchange.org/

Trussel Trust

Food Banks:

Lancing & Sompting Churches Food Bank

Services provided: Food, Energy costs, Benefits, Free meals, UK harvest (reduced/donation food)

Phone number: 01273 772289

The Community House – Dominion Road, Worthing

Services provided: Food, Energy costs, Benefits, Free meals, UK harvest (reduced/donation food)

Phone number: 01903 215799

​​​Website: worthing-homes.org.uk

Worthing Vegan Foodbank

Services: Foodbank

Website: worthingveganfoodbank.co.uk

Fishersgate Foodbank

Opening: Tuesday AM only

Website: Fishersgatefoodbank@gmail.com

Adur Community Gateway The Gateway Hub

Services: Food/support/new mums

Website: thegatewayhub.org

Shoreham &  Adur Community Food Bank

Services: Meals/warm spacer

Phone number: 07591 076738

Website: shorehamandadur@food-bank.org.uk

Southwick Methodist Church Hall

The Tussle Trust-Thursday

Adur West Family Hub (Lancing) – formerly Lancing Children & Family Centre
42 North Road,
Lancing
BN15 9AB.

Website: https://communitybase.org

Littlehampton Community Fridge

Services: Anyone may take five items per adult per day (plus bread). It costs nothing, all the food is rescued and needs a home to stop it being wasted.

Opening times: Monday: 11am to 12pm

Opening times: 3.30pm to 4.30pm

Thursday: 10.30am to 11.30am

Friday: 11am to 12pm

Saturday: 10.30am to 12pm

Phone 0300 030 9376

Email littlehamptoncommunityfridge@faredivide.org.uk

St Peter and St Paul’s Pantry

Services: A space where people can top up their food supplies – no referral needed. Fresh, frozen and long life – a mixture of donations and surplus from businesses.

Opening times:

First Wednesday of the month: 4pm to 6pm

Second Wednesday of the month: 8.30am to 10am

Third Wednesday of the month:  4pm to 6pm

Fourth and fifth Wednesday of the month: 10am to 12pm

Bognor Community Pantry

Services: A friendly space that helps to stop food waste.

Provides non-perishable and fresh produce, essentials, frozen and chilled items.

No referral necessary.

Opening Times:

Tuesday – Saturday 10am – 4pm

Contact details:

Phone Number: 07561 379988

Website: hello@ecoswap.org.uk

Bognor Community Pantry | Bognor Regis | Facebook

Bognor Regis Foodbank

Argyle Hall, Argyle Road, Bognor, PO21 1DY

Services: Bognor Regis Foodbank provides food parcels and support to anyone who is facing a financial crisis and has little or no money. A referral is needed to access the foodbank.

They are going to trial a new food distribution session to help accommodate their rising number of clients, especially people who are working during our normal opening hours. These will be 5.30pm-7.30pm on Fridays, starting on 3rd February and running through until 28th April 2023.

Opening times: 10am to 2.30pm

Phone number: 0344 4771171

Jeneses Food Bank, Bognor Regis

Services: Provides non-perishable and fresh produce, essentials, frozen and chilled items including meat and fish, and pastries, cakes and bread.

No referral is necessary.

Opening times: Monday to Saturday 10am to 4pm

Website: Facebook.com/jenesescommunitycentre


Littlehampton District Foodbank

Services: Works with local agencies that can issue you with the required foodbank voucher. They include Citizens Advice, Turning Tides, Mind, Safe InSussex, HomeStart, SSAFA, housing support officers, children’s centres, health visitors and social services.

Opening times: Tuesdays and Fridays 1pm to 3pm for those with appointments to collect a parcel.

Phone: 07925 862289

Website: littlehamptondistrict.foodbank.org.uk

 

Young Carers

Services provided: For Young People caring for someone. Part of The Carers Centre

Opening Times: Monday–Friday from 9:00–10:30 and 11:00–12:30, with the office open 8:30–4:30

Phone number: 7464926546

Website: carers.org/support-us/being-there-matters

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Financial Wellbeing Webinars

We will be  hosting online webinars on a regular basis and you can find the next date here. They are free to attend however you will need to book online.

Surviving the Cost of Living Webinar

Opening Hours

Our phones are open Monday to Friday between 9.30am-1.00pm and we continue to monitor our emails between 9.30am to 4.00pm.

Contact Us

Phone: 0300 303 3188

Email: info@wavecb.org.uk

Face-to-face appointments at Hove Town Hall by arrangement only.

Addresses:

East Sussex, Brighton & Hove:

Tisbury Road Offices, Hove Town Hall, Tisbury Road, Hove, BN3 3BQ

Kent, Medway and Bexley:

39-48 Marsham Street, Maidstone, Kent, ME14 1HH

Wave Community Bank serves members in East Sussex, Brighton & Hove, Kent, Medway and the London Borough of Bexley, plus members of Unite in the South East Region. Withdrawals over £5000 will take 5 working days to process
Wave Community Bank is a trading name of East Sussex Credit Union Ltd.Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FCA Firm no 213910

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