Our members can access their accounts 24/7 via our mobile app or website members’ area. They can also contact us by email at info@wavecb.org.uk.
Following a review of how members are choosing to contact us and improved alternative methods of dealing with Wave Community Bank, we will be no longer offering face-to-face help points in East Sussex after the end of September. The last help points will be in Lewes & Newhaven on 27th September and Eastbourne on 28th September.
However, if you want to speak to us our phone lines are open 9.30am – 1pm Monday to Friday (0300 303 3188). We can offer face-to-face appointments at our head office in Hove, please contact us by email or telephone to arrange a convenient time. We are also developing an online Live Chat option which we will keep you updated on.
